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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roberta

February 12, 2026

5  out of  5
rating by Roberta
"Always polite and helpful"
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Ali Simmons

January 29, 2026

5  out of  5
rating by Ali Simmons
"Meredith at State Farm has excellent customer service skills. She was very pleasant and knowledgeable regarding the questions I had regarding my insurance policy."
We responded:
"Ali, Meredith is the very best when it comes to customer service; she has tons of knowledge. Thank you for taking your time to give us this kind review and thank you for being the best part of State Farm."
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Erika Goering

January 29, 2026

5  out of  5
rating by Erika Goering
"Daniela has gone above and beyond to help us save money and find a new policy that works for our whole family."
We responded:
"Erika, thank you for taking the time to give us such a kind review. I’m glad we were able to save you money and get a policy that works for your entire family! "
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Marjorie Macarrulla

January 29, 2026

5  out of  5
rating by Marjorie Macarrulla
"Just recently switched to Sate Farm for the first time. Very comparative rates in comparison to what I've had in the past years. Hopefully it states the same! Daniela "Dani" was great! Responsive, amazing customer service and easy process. Thx"
We responded:
"Marjorie, i’m glad our rates were competitive for you. We will do everything that we can to make sure your rates stay that way. I truly appreciate the kind words about the great customer service and you’re right, Dani is great! Thank you! "
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Sean Philip

January 27, 2026

5  out of  5
rating by Sean Philip
"Hailey has been such a pleasure to work with: with her kind customer service over the phone, plus she’s confident & knowledgeable which is assuring. She didn’t pester me too much, but did a great job following up with me. Looking forward to future interactions with her & the Sanderson Agency in VB, VA!"
We responded:
"Sean, thank you so much for the kind review. I’m glad Hailey was able to provide you the very best customer service. I will make sure Hailey reaches out to you to go over our referral program! "
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Tammy Pearce

January 16, 2026

5  out of  5
rating by Tammy Pearce
"Been with the company for many many years and Meredith is just the best. Everyone is great great"
We responded:
"Tammy, thank you so much for the kind review. "
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tammy pearce

January 16, 2026

5  out of  5
rating by tammy pearce
"Been with State Farm for many many years and Meredith has been along for my ride. She is the best! The whole crew is the great!"
We responded:
"Tammy, thank you so much for the kind review and yes, Meredith is the heart of our office. I appreciate you recognizing how hard the ladies work to ensure we take the very best care of our customers. Thank you for choosing our office. "
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Terrence Semple

January 10, 2026

5  out of  5
rating by Terrence Semple
"Every time I speak to members of his team they are polite, professional and extremely helpful . I can honestly say that they explore ways to help the customer save money. USAA tried to rob me blind and their customer service doesn’t come close to the service that I receive from this office."
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Kenny Bain

January 9, 2026

5  out of  5
rating by Kenny Bain
"Stephanie is awesome!"
We responded:
"We agree, Stephanie is awesome!!!! thank you for the review"
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Shaquetta Whitley

December 1, 2025

5  out of  5
rating by Shaquetta Whitley
"Stephanie is awesome!! Always ready to help and provide full details."
We responded:
"Ms Whitley : thank you for the great review and we are always here to help! "
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Tiffany Freeman

November 14, 2025

5  out of  5
rating by Tiffany Freeman
"Thank you so much, Stephanie. You are the best. Very nice, patient and understanding. From beginning to end her customer service was top-tier! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tiffany, wow! What a super kind review for Dani! I’m glad that you found our customer service to be 5 star! Thank you for choosing our office."
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Nella McGaw

November 13, 2025

5  out of  5
rating by Nella McGaw
"Mr. Sanderson and his staff are more than an insurance agency. They are caring, supportive and provide outstanding customer service. Whatever your needs are they will do everything possible to make sure they are met."
We responded:
"Ms. McGaw, thank you for the kind words for the ladies. I know they really work hard to ensure that we’re meeting the highest customer service standards. "
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Frankie Ritenour

November 12, 2025

5  out of  5
rating by Frankie Ritenour
"Great Customer Service!"
We responded:
"Thank you so much for the kind review! "
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Troy Alston

October 29, 2025

5  out of  5
rating by Troy Alston
"Daniela Desa was very helpful by helping me bundle car and home insurance. Answered questions and saved me money."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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maureen bussey

October 27, 2025

5  out of  5
rating by maureen bussey
"Meredith is amazing ... ! Have a wonderful rest of your day!"
We responded:
"😀 Maureen, thank you for the kind review! "
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Howard Haynes

October 10, 2025

5  out of  5
rating by Howard Haynes
"Nice experience"
We responded:
"Mr. Haynes, thank you so much for the kind review! Thank you for choosing our office! "
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John Dorsey

October 6, 2025

5  out of  5
rating by John Dorsey
"She's very kind and respectful and got me the best deals and I always love dealing with her every time I call"
We responded:
"John, thank you for the kind review! "
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Kim McCoy

October 5, 2025

5  out of  5
rating by Kim McCoy
"I was very pleased with the ease of acquiring insurance through State Farm. Ashley Easter was very professional and knowledgeable. I'm so blessed to have connected with a representative of Mathew Anderson State Farm Branch. She is definitely a positive asset and will do extraordinary things for her employment choice."
We responded:
"Kim, thank you for choosing our office and giving us this great review. "
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Joan Overton

September 27, 2025

5  out of  5
rating by Joan Overton
"Every time I have had to call and get help, this agency has always helped. They are very professional and very fairly priced. Brittany is wonderful"
We responded:
"Hi Joan, I’m glad we were able to help you when you needed us. We appreciate the professionalism, and we do try to make sure that we’re giving everyone the very best price. "
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Alexandra Greer

September 23, 2025

5  out of  5
rating by Alexandra Greer
"Dani was a phenomenal help and so friendly and easy to work with!"
We responded:
" Mr. Greer, thank you so much for taking time to give us this review. Dani, is great and super helpful. Thank you for choosing our office."
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Natalie Mayfield

September 19, 2025

5  out of  5
rating by Natalie Mayfield
"Stephanie was very nice and pleasant. I was very impressed with the information that I received."
We responded:
"Hi Natalie, thank you for the kind words about Stephanie. Thank you so much for choosing our office."
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Donette Harper

September 19, 2025

5  out of  5
rating by Donette Harper
"Always great service have never let me down. Always happy that I have chosen state farm."
We responded:
"Ms Harper! Thank you so much for the kind review. I really appreciate you and I remember the day that we first met. Thank you so much for your loyalty and we really appreciate you choosing us. "
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Kae Shaw

September 19, 2025

5  out of  5
rating by Kae Shaw
"I just love my Statefarm family! Whenever I call they are always courteous and professional and not to mention knowledgeable. Matthew Sanderson and his crew are simply the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris

September 19, 2025

5  out of  5
rating by Chris
"I just love Meredith Main. She has always been super nice and helpful with any question or scenario I have had about my policy. I could not ask for a better representative to consistently reach out to."
We responded:
"Hi Chris, yes Meredith Main is the best. I think she knows more about insurance than the insurance industry knows about itself. There’s no one better than Meredith Main. Thank you for choosing our office and thank you for the kind words. "
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Peggy Dunn

September 15, 2025

5  out of  5
rating by Peggy Dunn
"Excellent prices saved over 500 on my homeowners by bundling it with my car insurance, which I am now paying less for two vehicles, less than what I pay for one with Progressive I recommend to anyone. I would rate it a 5+ excellent customer service."
We responded:
"Hi Ms. Dunn, wow, great to hear we were able save you over $500 on your homeowners AND save you money on car insurance! Thank you for choosing our office and thank you for choosing State Farm! "